Last updated on March 8th.2021.
1.1. Margarita Meitani - Handicrafts (“Business”) sells handmade decoration products (“Products”) through the website www.meitani.gr (“Website”) in accordance with these general terms of sale (“Terms” or “Terms of Sale”).
1.2. The Website and the Products made available on it are offered on the condition of your acceptance of the following Terms of Sale and the Privacy and Cookie Policies, as these are accessible in the Website. By visiting our Website, you acknowledge that you have read and understood the foregoing terms and notices and you agree to be bound by them. In the event that you do not accept these terms, you ought not to access our Website and use our Services.
1.3. By using our Website and buying our Products you guarantee that you are aged 18 or over. If you are under the age of 18 but at least 13 years of age, you may use this Website only under the supervision of a parent or legal guardian who agrees to be bound by the Terms of Sale. If you are a parent or legal guardian agreeing to the Terms of Sale for the benefit of a child between the ages of 13 and 18, be advised that you are fully responsible for his or her use of this Website, including all financial charges and legal liability that he or she may incur.
1.4. We reserve the right to amend and update these Terms of Sale at our discretion and whenever deemed appropriate. Any changes shall come in force and effect as they appear herein online.
1.5. These Terms of Sale and any policies, rules and guidelines posted on this Website constitute the entire agreement between You and Us and supersede all previous written or oral agreements. If any part of the Terms of Sale is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.
For the purposes of these Terms of Sale the following definitions shall apply:
2.1. “Account” - The online user account, which you obtain through the registration process on our Website and after the activation of which you have the right to submit Orders.
2.2. “Agreement” – The current Terms of Sale and the privacy and cookie policies available at the homepage of our Website.
2.3. “Commercial Communications” – Any form of communication purported to promote, directly or indirectly, any of our products, or trademarks or those of third parties.
2.4. “Contract” – Any contractual relationship established between you and Us, which concerns ordering or purchasing our Products.
2.5. “Order” - Any statement of intent on your part, submitted electronically through our Website, which constitutes a bid for the purchase of a product, posted on our Website.
2.6. “Price” - The monetary price you pay for the transfer of ownership of the Product sold in accordance with the terms and conditions of payment provided in these Terms of Sale.
2.7. “Products” - Handwritten decoration products, available for sale online through our Website.
2.9. “We” or “Us” – Our business with the distinctive title “MARGARITA MEITANI – HANDICRAFTS” and registered seat at 30 Lekka Street, Athens, 10562, Greece.
2.10. “Website” – The world wide website which is accessible through the domain name www.meitani.gr including all of its webpages.
2.11. “You” or “User” – Any internet user, who visits our Website and / or purchases our Products.
3.1. You may register your account on our Website, in order to enjoy full customer experience offered through our Website. If you just want to browse this Site, registration is optional.
3.2. During registration, you will be required to provide contact information, consisting of your name / surname, father’s name, address, telephone, tax registry number, email address, username and password, which are necessary to transact with Us.
3.3. You agree to maintain the information of Your account always accurate, complete and up-to-date. Failure to maintain the accuracy, completeness and up-to-date status of your account information may result in your inability to access and use our Website or the termination of your account and your transaction(s).
3.4. You have the duty of fair and truthful representation in regard to any information, personal or not, disclosed to Us.
3.5. By registering Your account, you are obliged to maintain the confidentiality of your username and password. You should take all necessary steps to ensure that your username and password are kept confidential and secure. If you have any reason to believe that the confidentiality of your username and password has been compromised or that your username and password may have been used without permission, you must notify us immediately.
3.6. You may terminate your account at any time. We reserve all rights at any time to terminate Your account in case you are found or reasonably assumed to have breached any of the present Terms or any applicable laws. If we believe you are abusing our Website in any way, we may, at our sole discretion and without limiting other remedies, limit, suspend, or terminate Your user account, reduce or eliminate any discounts, and take technical and/or legal steps to prevent you from using our Website. We may cancel unconfirmed accounts or accounts that have been inactive for a long time.
3.7. We also reserve the right to cancel unconfirmed accounts or accounts that have been inactive for a long time. We shall not bear any liability whatsoever in case that such a termination takes place. We will not be liable to You or any third party in the event that any information provided by You (including for the avoidance of doubt another user) which is incomplete, inaccurate, misleading or fraudulent.
3.8. Unless expressly agreed with Us, you are permitted to register and create only one personal account. No account may be created in order to impersonate another person.
4. ORDER PLACEMENT
4.1. Through the Website our Company promotes Products for sale to its Customers. After activating your Account, you have the right to place Orders for the purchase of Products, which are offered for sale by our Company and are presented as available on the Website.
4.2. Before placing the Order you have the obligation to check and confirm your agreement with the main characteristics and the selling price of the ordered Product (including VAT and additional shipping costs), the means and conditions of payment and delivery, the delivery term, any restrictions on payment and delivery, the terms of the right of withdrawal and, finally, the terms of the warranty of the ordered Product.
4.3. The Order is submitted through the completion and electronic submission of a relevant online order form on the Website. Before submitting the Order, you acknowledge and agree with the present Terms governing the sale of the ordered Product. You do not have the ability to complete the submission of the Order, if you do not select the tick-box of the order form with the indication “I have read and accept the Terms of Sale”. By activating this option, you expressly and unreservedly declare that before submitting the Order you have fully acknowledged the Terms.
4.4. Until completion of the Order, we provide you with technical means for the identification and correction of any errors in the process of its electronic placement, such as your capacity to return to previous technical steps before the final submission.
4.5. Prior to the receipt of its acceptance via email, your Order does not become binding on our Company. In this respect, the presentation of the products for sale on the Website has the character of an invitation to our Users to propose to buy via the submission of an Order. For this reason, such a presentation is in no way a commitment on our part for the availability and adequacy of the displayed Products or for the immediate execution of the Orders.
4.6. During the processing of the Order, we confirm the availability of the ordered Product, the absence of any errors regarding the characteristics and the price of the Order, whereas we also calculate the delivery time at your shipping address, as submitted to us.
4.7. 4.7. Our Company has the right to reject any deposited Order at its absolute discretion until the time of the shipment by us relevant acceptance and the consequent final drafting of the sales contract.
5. PURCHASE OF PRODUCTS
5.1. Our sales contract is executed between us following (a) your submission of the relevant Order, acting as a proposal and (b) our acceptance of the Order by e-mail to you. This email message is deemed to have been received by you at the time of its delivery to the server of your email account.
5.2. By virtue of the execution of the sales contract, our Company has the obligation to deliver the Product sold and, on the other hand, You have the obligation to pay the Price, as stated in the Order.
5.3. Our Company retains the ownership of the Product sold even after its delivery under the condition and until your full payment of the agreed Price.
5.4. In case of delay of the payment on your part, our Company retains the right to either demand payment of the amount of the Price or to withdraw from the contract, requesting its return in the condition it was when delivered.
6.1. The transfer of ownership in the Product shall only take place upon your full payment of the Price to our Company.
6.2. The price of the Product listed on the Website is its exact Price and includes VAT and other taxes. The Price is paid exclusively in Euros.
6.3. The Price does not include the transportation costs and other costs of the sales contract, which are specially mentioned during the Order placement process. In addition, the Price does not include customs clearance costs.
6.4. The means of payment are restrictively as follows:
o Credit / Debit / Prepaid Card (charge of the Customer with any charges governing the Customer's contract with his / her payment service provider). The following cards are supported: Visa, Mastercard, Maestro, American Express, Diners, Discover
o Cash on delivery (EUR 4 surcharge plus transport costs).
o By deposit to our bank account: IBAN: GR3701401140114002002006222, Alpha Bank, Account holder’s name: Margarita Meitani.
o Using the Masterpass e-wallet.
6.5. The payment of the Price by credit / debit / prepaid card takes place via your redirection to the secure online environment of Alpha Bank, which bears the full and exclusive responsibility for compliance with applicable payment service laws.
6.6. For the payment by cash on delivery and by deposit to our bank account you have the obligation to pay the full Price, transport costs and other charges of the Product you purchased upon delivery or upon installment to our bank account. In case of non-payment in full, the delivery of the Product will not be executed at your sole risk and without prejudice to our legal rights.
6.7. In the course of placing your Order, you will be given the right to choose at your discretion between all the foregoing means of payment.
6.8. During the placement of the Order, you have the obligation to fully acknowledge the Price, VAT and shipping costs. In addition, with the present Terms you are informed about the charges of the payment method you choose.
6.9. By the act of submitting the Order, you explicitly and unconditionally state that you have become fully aware and you agree with the Terms of Sale.
7.1. Our Products are handmade. Following the submission of your Order, we require 1-3 working days for the handcrafting of the ordered Product. Customised Orders for texts and / or individual codes require on our part 3-7 working days for their handcrafting. In case that we require more time to handcraft an Order than the foregoing periods, we will send you the estimated delivery time by e-mail within three (3) days from the submission of your Order.
7.2. If the place of delivery of our Products concerns destinations within Greece, you will be charged with 3 € for the shipment by courier and with 4 € for the shipment via cash on delivery. For orders of Product(s) within Greece worth more than € 120, we will ship without charge.
7.3. If the place of delivery of our Products concerns destinations outside Greece, you will be charged with 10 € - 20 € for the shipment by courier, depending on the destination and the weight of the package. For orders of Product(s) outside Greece worth more than 220 €, we will ship without charge.
7.4. In exceptional cases due to reasons that make the product unavailable or delay our delivery, we will notify you via email of this delay and provide you with a new estimated delivery time. In this case, you are entitled to unilaterally withdraw from the Sales Contract by submitting a written statement by e-mail to our Company and we will refund the Sale Price without undue delay.
7.5. We are not liable to compensate You for non-delivery or late delivery of the Product, if this is due to reasons that do not fall within the scope of Our responsibility or acts of force majeure. Indicative cases of force majeure include extreme weather events, natural disasters, wars or hostilities between states, terrorist or criminal acts, legislative or administrative acts after the conclusion of a contract of sale, strikes, traffic disruptions and transport as well as interruptions or delays in postal services. In the event of a force majeure event, We will inform You within five (5) days from its occurrence. If the event of force majeure lasts for a period of more than thirty (30) days, You have the right to terminate the Contract, in which case You will be required to return the Product in the condition in which it was when delivered and, following that, We will return the amount of the Price paid by You.
7.6. From the point of delivery, the responsibility and the risk for the condition of the Product is borne by the Customer.
8. CANCELLATION OF ORDERS
8.1. You have the right to withdraw from a Contract with us without giving reason, provided that you comply with the following terms and conditions:
o Notify us of your withdrawal by telephone or email.
o Send the relevant Product to our Company together with the original invoice of the transaction within fourteen (14) days from the day of its receipt.
o Return the Product in the condition it was when delivered, i.e. (i) in excellent condition as new, (ii) in a condition not been used by You, (iii) in its original packaging, which has not been damaged or altered, and (iv) shipped with all accompanying documents and / or materials, such as instruction manuals, specifications and warranties.
8.2. In case that the foregoing conditions are not met, returns will be rejected and the Product will be returned to you at your own expense in terms of additional shipping costs, whereas you will also be charged with the amount of its Price.
8.3. In case that the foregoing conditions are met, returns will be accepted by Us and the amount of the Price will be released from your card or, in case of cash on delivery, it will be refunded upon your provision of your bank account. Transportation costs and other charges during the execution of the contract of sale will be deducted from the returned Price.
8.4. In case of sale of more than one Products with the same Order, the right of withdrawal may be exercised either per ordered Product(s) or for the entire Order.
9. INTELLECTUAL PROPERTY RIGHTS
9.1. All content, trade names, trademarks and other distinctive features and content included in or made available through our Website, the Database and all of its webpages, including but not limited to the data, texts, graphics, sound, images, logos, interface, look & feel, software and structure, are subject to exclusive intellectual property rights of our Business and are protected under the European Union and international intellectual property laws.
9.2. Neither our Website as a whole, nor any part thereof may be recorded, copied, reproduced, translated, derived or otherwise transformed, distributed, rented, publicly performed, retransmitted, presented to the public or otherwise made available to the public without our express written consent. Additionally, any graphics, logos, icons, interface and look & feel of the Products may not be used in connection with products that are not provided by our Business in any way which can cause ad minimis confusion to consumers or affect our reputation and image.
9.3. As an exception, temporary copies of separate webpages of our Website are permitted, as long as they are transient or incidental and an integral and essential part of a technological process whose sole purpose is to enable:
o a transmission in a network between third parties by an intermediary; or
o a lawful use of a work or other subject – matter, which does not have independent economic significance.
9.4. We are committed to respect the intellectual property rights of others. If you believe that your rights have received treatment, which may constitute an intellectual property infringement, please contact us.
10.1. On the condition that You always abide by the Terms, we grant to you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of our Website and place your orders.
10.2. Your browsing at our Website and Products shall be conducted in good faith and only as permitted by applicable laws. All rights not expressly granted to you in these Terms are reserved and retained by our Business and/or any third-party right holders.
10.3. Neither our Website as a whole, nor any part of it, may be reproduced, copied, sold, resold, accessed / used or exploited for any other purpose without Our express written consent. You may also not create and/or publish your own database that features substantial parts of our Website (e.g. our prices and product listings) without our express written consent.
10.4. You may not frame or use framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of our Business without our express written consent. You may not use any meta tags or any other “hidden text” featuring the distinctive title and / or trademarks of our Business without our express written consent. You may not alter or in any other way intervene in the content or the software of our Website or attempt to undermine its technological integrity and functionality.
10.5. This license does not include any resale or commercial use of our intellectual property rights or the content of the Website; any collection and use of any product listings, descriptions, or prices; any derivative use of the content of the Website; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
10.6. If you do not in any way comply with these Terms, this license shall be automatically terminated without notice from Us.
11.1. The establishment of hyperlinks directing to web pages and/or content of our Website, which shows the contents of our Website as part of content or services of parties other than Us (eg. framing techniques) or may deceive the general public and/or to cause loss of revenues or any other kind of damage to our business, shall be prohibited. We reserve the right to request deletion of any hyperlink to our Website.
11.2. You may not use the trademark (logo) of our business, as it is posted on our Website, to create a hyperlink to our Website without our prior, explicit and written permission.
11.3. Our Website may contain hyperlinks to internet content owned by third parties and, therefore, such content does not lie under the administration of our Business. For this reason, We do not assume any responsibility for these applications and their content and does not provide any guarantees to You about them. If any third party wishes that we withdraw an existing hyperlink from our Website, they may get in touch with us by sending an e-mail to Us.
12. COMMERCIAL COMMUNICATIONS
12.1. Our Website may include advertisements and/or online content of commercial nature or purpose referring either to Us or to third parties.
12.2. We are not in the position to control and monitor third party advertising content displayed at our Website and, therefore, shall not bear any liability towards You for third party advertising content in relation to any illegitimacy, inaccuracy or failure to comply with applicable laws and regulations. Such liability shall lie exclusively at the third parties composing the relevant content and being advertised therefrom.
12.3. Subject to applicable laws, when you visit our Website or you use electronic means to communicate with Us, you are free to agree to receive electronic communications from Us. In this context, our Company may acquire the right to send to you any communications it deems necessary in order to correspond to your requests. You may receive electronic communications by our Company either by email or via your account.
12.4. In each of our communications to You, we shall distinctly communicate our identity and enable you to object and request, easily and for free, to terminate such communication.
12.5. Any electronic communication between Us is considered and accepted as absolute proof and shall not be disputed due to the fact that it has been executed by electronic means, unless mandatory applicable laws specifically require a different form of communication.
13. WEBSITE USE
13.1. You agree that you will not and will not assist or enable others to:
(i) use our Website for commercial purposes;
(ii) Your use of our Website will be in line of applicable laws and the terms of our Agreement;
(iii) harm third parties by using our Website, appropriate the identity of others or process third party personal data,
(iv) access, monitor or copy any data or content of our Website using robots, spiders or other automated means or any manual process to access, scrape, index, retrieve or otherwise use our Website or any content on our Website for any purpose without our express written permission;
(v) bypass or circumvent measures employed by Us to prevent or limit access and use of our Website for specific reasons which remain to our discretion;
(vi) take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure or makes excessive traffic demands on our Website;
(vii) attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by Us in connection with our Website;
(viii) use the Website to submit or transmit spam, chain letters, contests, junk email, pyramid schemes, surveys, or other mass messaging, whether commercial in nature or not;
(ix) use our Website to violate any third-party right, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;
(x) attempt to gain unauthorized access to Our Website, user accounts, computer systems or networks connected to the Website or use Our Website to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature;
(xi) use any device, software or routine that interferes with the proper working of the Website, or otherwise attempt to interfere with the proper working of the Website;
(xii) use the Website to violate the security of any computer network, crack passwords or security encryption codes;
(xiii) disrupt or interfere with the security of, or otherwise cause harm to, the Website.
13.2. In cases of non-compliance with the terms of our Agreement, we may suspend or terminate your Account and suspend or terminate Your use of our Website. Such suspension or termination shall be without prejudice to our rights against You arising from such use.
14.1. Our Website and our Products are provided “as is” and “as available”. We make no warranty about the suitability of any Product sold for any particular purpose.
14.2. Our Products are provided with the warranty that they do not have a substantial defect or lack of agreed quality as presented on the Website (“legal warranty”).
14.3. Any statement of Yours about the presence of a substantial defect or lack of agreed quality in relation to the Product sold should take place by telephone or by sending an e-mail to our Business. The relevant right expires two years from the execution of this Contract.
14.4. Following the submission of the statement above, you have the obligation to send the relevant Product to our Company by charging the relevant transport costs to Us. We expressly reserve our rights to diagnose the product as defective or incomplete only upon our own inspection.
14.5. In case of verifying a substantially defective Product or a lack of an agreed quality following Your statement we have the following obligation:
o Either to rectify the Product or replace the Product with another product of equal value, unless such action is impossible or requires disproportionate costs;
o Or to reduce the Price in correspondence to the reduced value of the Product due to the defect or lack of quality;
o Or accept your withdrawal from the Contract.
14.6. Our obligation stated above shall be deemed to be fulfilled, as soon as we opt for and execute any of the above means at our discretion. In case that we choose to rectify or replace the Product, we will make the correction or replacement within a reasonable time frame and without causing significant inconvenience to You.
14.7. Apart from the legal guarantee, as provided in applicable legislation, we do not provide any other guarantee, warranty or any other condition of a commercial nature, express, tacit or mandatory, in relation to our Products.
14.8. Our Business disclaims all statements, warranties, express, implied or mandatory, which are not explicitly referred to in these Terms, including any implied warranties of merchantability, fitness for a particular purpose and non-infringement regarding (i) the reliability, quality, suitability or availability of our Website and Products, (ii) any guarantee that the Website will be uninterrupted or error free, taking into account that access to the Website may be occasionally suspended or restricted for repair, maintenance, or introduction of new facilities or services; (iii) the use of the Website, (iv) any guarantees about the title, marketability, suitability for a specific purpose of the Products purchased through our Website.
14.9. You agree that all risk arising from the use of our Products remains solely with you to the fullest extent permitted by applicable law.
14.10. To the extent permitted by applicable law, We will not be liable to You for acts or omissions of this or its employees, agents or associates in connection with the use of the Website and / or the provision of the Products. In this respect, We will not be liable to You for damages of any kind, including, but not limited to, direct, indirect, ancillary or future losses, including loss of profits, loss of data and related material losses, from any use of the Website or the Products.
14.11. We make every effort to ensure the proper functioning of the Website, but in no case does it guarantee that the operations of the Website or its servers will be uninterrupted or without any kind of error, free from viruses and similar elements.
14.12. Notwithstanding the above, none of these Terms of Sale shall exclude or limit in any way the liability of the Company (i) for death or bodily harm or (ii) for fraud or misrepresentation.
14.13. Any liability of the Company towards you or against third parties in all circumstances is limited to the amount of € 100.00.
15. APPLICABLE LAW & JURISDICTION
15.1. For any dispute between You and our Business arising from or in relation to the use of our Website and our Products, these Terms of Sale shall be governed and construed in accordance with Greek law without reference to its conflict of laws principles and shall be subjected to the exclusive jurisdiction of the competent courts of Athens, Greece.
16. GENERAL TERMS
16.1. The present Terms of Sale, our Privacy and Cookie Policies, and all policies and community guidelines posted through our Website set forth the entire understanding and agreement between you and our Business.
16.2. The Terms supersede all prior understandings and agreements between the parties.
16.3. Except as otherwise provided, if any provision of the present Terms is held to be invalid, void or for any reason unenforceable, such provision shall be struck out and shall not affect the validity and enforceability of the remaining provisions.
16.4. Our failure to act with respect to a breach by You or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this agreement.
16.5. No party shall be liable for any failure or delay in performing any obligation under these Terms that is due to a Force Majeure event, such as acts of nature (including fire, flood, earthquake, storm, hurricane or other natural disaster), epidemics-pandemics, war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, government sanction, blockage, embargo, labor dispute, strike, lockout, interruption or failure of electricity or communications service, acts of sabotage, Trojan horses, software viruses, malware, unapproved access to information systems, DDoS, cracking and other similar illegal acts of third parties. If a Force Majeure event occurs, the affected party will notify the other party and make commercially reasonable efforts to mitigate the adverse effects of the Force Majeure event on the performance of these Terms. However, this provision does not excuse your obligation to pay for services actually received.
16.6. It is understood that any accrued but unpaid financial obligations, and any other terms related to such financial obligations, shall survive the expiration or termination of this Agreement.
17.1. We are concerned about your experience of our Products. Therefore, for any issue and/or question, please contact us and we will make reasonable efforts to settle the issue and/or answer your question.
17.2. We can be contacted as follows:
Distinctive Title: MARGARITA MEITANI - HANDICRAFTS
Registered Seat: 30 Lekka Street, Athens, 10562, Greece.
Tax Registry Number: 074595675.
Tel.: 30 210 32 42 483
17.3. Any notice, demand, request or other communication which you address to Us shall either be sent by certified mail, return receipt requested, or by email.
17.4. All notices given by e-mail shall be deemed given as of the business day following the day of transmission. All notices given by post shall be deemed to have been delivered fifteen (15) days after shipment.